I was appointed a Director of Friary Mews looking after a 9 apartments block in Burwaye close Lichfield. My objected is to work with HLM to ensure the property is well maintained and the service charge is appropriate to spend.
My contact and Property Manager is Clare who is easy to contact and listens to the requirement of the Tenants. HLM ensures the property is being well maintained by the contractors as they make regular inspections of each property. The accounts/service charge is well presented with explanatory notes provided with them. I would not hesitate in recommending HLM services and thank Clare for her support and help over the past few years.
James Lawrence - Resident Director
Wiltshire Drive Right To Manage Company have used HLM for the past 11 years and during that time they have always impressed with a combination of very competitive management fees and excellent customer service and response. Service charges under HLM halved from what was being charged by the previous managing agent. I would have no hesitation in recommending HLM as a provider of block management services
Gary Nock - Resident Director
HLM helped us take over Right To Manage on our development of 30 flats in six blocks 12 months ago. The help and assistance provided by them, and in particular Dave Evans was immeasurable. When the Freeholder deliberately left us without insurance upon acquisition Dave arranged emergency cover the same day. Instead of 65% of our service charge being spent on Freeholders inflated insurance and high management fees we now have money to spend on our blocks as a result of HLM’s buying power and negotiation with service providers. HLM work closely with Directors and really put leaseholders in the driving seat.